Legal

Terms of Use

Last updated: August 22, 2026. These terms and conditions govern your access to and use of walnutbrokers.ca.

Acceptance of the website terms and conditions of use

These website terms and conditions of use for walnutbrokers.ca constitute a legal agreement and are entered into by and between you and 2678562 Ontario Inc. o/a Walnut Brokers, a property and casualty insurance brokerage with its head office at 713 Oshawa Blvd N, Oshawa, ON L1G 5V1 (the "Company", "we", "us", "our").

The following terms and conditions, together with any documents and/or additional terms they expressly incorporate by reference (collectively, these "Terms and Conditions"), as well as applicable laws and regulations, govern your access to and use of walnutbrokers.ca, including any Content, Functionalities and Services offered on or through it (the "Website").

This Website provides users with access to information about home, auto, tenant, and commercial insurance, and with forms through which you may request a quote or contact us ("Functionalities and Services"). Additionally, the Website hosts a variety of content, including text, images, graphics, logos, buttons, works of authorship, and more ("Content").

BY USING THE WEBSITE, YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD THE PRESENT TERMS AND CONDITIONS, AS WELL AS OUR PRIVACY POLICY FOUND AT WALNUTBROKERS.CA/PRIVACY, AND YOU ACCEPT AND AGREE TO BE BOUND AND COMPLY WITH THESE TERMS AND CONDITIONS AND BY OUR PRIVACY POLICY, INCORPORATED HEREIN BY REFERENCE.

If you do not accept and agree to be bound by any of these Terms and Conditions or by the Privacy Policy, you are not authorized to access or otherwise use this Website or any Content or Functionalities and Services contained on this Website.

Modifications to the terms and conditions and to the website

We reserve the right in our sole discretion to revise and update these Terms and Conditions from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review the Terms and Conditions in order to be aware of any such modifications and your continued use shall be your acceptance of any modification.

The information and material on the Website, and the Website, may be changed, withdrawn or terminated at any time in our sole discretion without notice. Any new Content, Functionalities and Services added to the Website will also be subject to the Terms and Conditions upon their addition. We will not be liable if, for any reason, all or any part of the Website is restricted to users or unavailable at any time or for any period.

Use of the website, account set-up and security

Our Privacy Policy describes the collection, the use, the communication, the keeping and the destruction of your Personal Information (as defined in the Privacy Policy) and forms an integral part of the present terms and conditions.

The security of your Personal Information is very important to us. We use physical, electronic, and administrative measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Users are responsible for obtaining their own access to the Website. Users are required to ensure that all persons who access the Website through a user's internet connection are aware of these Terms and Conditions and comply with them. The Website, including content or areas of the Website, may require user registration, and account features may not be available at all times. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete.

Where you are given, or choose, a user name and password for access to any part of the Website, you agree to keep that password confidential, not to disclose it to any other person, and to notify us immediately if your password has been compromised or you reasonably believe it may have been compromised. You are responsible for all activity that occurs under your account, and to the extent you permit any other person to use your internet connection or your account to access the Website, you agree to be fully responsible for their actions and omissions. We have the right to disable any user name or password, whether chosen by you or provided by us, at any time in our sole discretion.

Your provision of registration information and any submissions you make to the Website through any functionality such as quote request forms, contact forms, applications, e-mail, message boards, profiles, forums, and chat bots (collectively, "Interactive Functions") constitutes your consent to all actions we take with respect to such information consistent with our Privacy Policy.

You are prohibited from attempting to circumvent and from violating the security of the Website, including, without limitation: (a) accessing content and data that is not intended for you; (b) attempting to breach or breaching the security and/or authentication measures which are not authorized; (c) restricting, disrupting or disabling service to users, hosts, servers or networks; (d) illicitly reproducing TCP/IP packet header; (e) disrupting network services and otherwise disrupting the Website owner's ability to monitor the Website; (f) using any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website; (g) introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; (h) attacking the Website via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing or crashing; and (i) otherwise attempting to interfere with the proper working of the Website.

Email disclaimer

We may, from time to time and at our discretion, communicate with you by email if you have provided us with the information to do so. Email communication including any information transmitted with it is intended only for the use of the addressee(s) and is confidential. If you are not an intended recipient or responsible for delivering the message to an intended recipient, any review, disclosure, conversion to hard copy, dissemination, reproduction or other use of any part of an email communication from us is strictly prohibited, as is the taking or omitting of any action in reliance upon this communication. If you receive any communication in error or without authorization please notify us immediately by return e-mail or otherwise and permanently delete the entire communication from any computer, disk drive, or other storage medium.

Intellectual property rights and ownership

You understand and agree that the Website and its entire Contents, features, and Functionalities and Services including, but not limited to, all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by the Company, its licensors, or other providers of such material and are protected in all forms by intellectual property laws including without limitation, copyright, trademark, patent, trade secret, and any other proprietary rights.

The Company names and all related names, logos, product and service names, designs, images and slogans are trademarks of the Company or its licensors. You must not use such marks without the prior written permission of the Company. Other names, logos, product and service names, designs, images and slogans mentioned, or which appear on the Website, are the trademarks of their respective owners. Use of any such property, except as expressly authorized, shall constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action.

With the exception of any Personal Information you submit and except as otherwise stated below, any information you transmit to the Company via this Website, whether by direct entry, submission, electronic mail or otherwise, including data, questions, comments, or suggestions, will be treated as non-confidential and non-proprietary and will become the property of the Company. The Company shall be free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us via this Website or by any other means for any purpose whatsoever.

When you submit information through a quote request or other form, you represent that the information is true and correct to the best of your knowledge, information and belief. The Company may use the information you provide to seek quotations from insurers and, in its discretion, to develop a quote, estimate or indication, and in its normal course of placing insurance policies and providing related services. The Company's work product developed from such information, including but not limited to quotes, estimates, applications, binders and policies, is the sole property of the Company.

You may only use the Website for your personal and non-commercial use. You agree that you shall not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website, in any form or medium whatsoever, except as expressly permitted by these Terms and Conditions.

Conditions of use, user submissions and site content standards

As a condition of your access and use, you agree that you may use the Website only for lawful purposes and in accordance with these Terms and Conditions.

The following content standards apply to any and all content, material, and information a user submits, posts, publishes, displays, or transmits (collectively, "submit") to the Website, to other users or to other persons (collectively, "User Submissions") and any and all Interactive Functions. Any and all User Submissions must comply with all applicable federal, provincial, local, and international laws, regulations and terms of service.

Without limiting the foregoing, you warrant and agree that your use of the Website and any User Submissions shall not:

  • In any manner violate any applicable federal, provincial, local, or international law or regulation including, without limitation, any laws regarding the export of data or software, patent, trademark, trade secret, copyright, or other intellectual property, legal rights (including the rights of publicity and privacy of others) or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy;
  • In any manner damage, disable, overburden, or impair any server, or the network(s) connected to any server;
  • In any manner violate the terms of use of any third-party website that is linked to the Website, including but not limited to any third-party social media website;
  • Include or contain any material that is exploitive, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, or age or other such legally prohibited ground or be otherwise objectionable, such determination to be made in the Company's sole discretion;
  • In any manner be unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable, or that may invade another's right of privacy or publicity;
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity;
  • Register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any Functionalities and Services if you are not expressly authorized by such party to do so, including submitting a quote request on behalf of a person who has not asked you to;
  • Transmit, or procure the sending of, any advertisements or promotions without our prior written consent, or encourage any other commercial activities, including, without limitation, any "spam", "junk mail", "chain letter", contests, sweepstakes and other sales promotions, barter, or advertising or any other similar solicitation;
  • Interfere or encourage any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability;
  • Cause interference, annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, or alarm any other person;
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act;
  • Infringe any patent, trademark, service mark, trade secret, copyright or other proprietary rights of any party;
  • Harvest or otherwise collect information about others, including e-mail addresses;
  • Give the impression that they originate from or are endorsed by us or any other person or entity, if this is not the case.

Site monitoring and enforcement, suspension and termination

The Company has the right, without provision of notice, to:

  • At all times and at its sole discretion, take such actions with respect to any User Submission deemed necessary or appropriate, including, without limitation, in respect of the Website and User Submissions and site content standards or violations of the Terms and Conditions;
  • Take appropriate legal action, including, without limitation, referral to law enforcement or regulatory authority, or notifying the harmed party of any illegal or unauthorized use of the Website. Without limiting the foregoing, we will have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website;
  • Terminate or suspend your access to all or part of the Website for any or no reason, including, without limitation, any violation of these Terms and Conditions.

YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS AND SUCCESSORS FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY AND ANY OF THE FOREGOING PARTIES RELATING TO ANY INVESTIGATIONS BY EITHER THE COMPANY OR SUCH PARTIES ACCORDING TO THE PRESENT TERMS AND CONDITIONS, OR BY LAW ENFORCEMENT AUTHORITIES.

No warranties or representations

Although we make reasonable efforts to update the information on the Website and to keep the information posted on the Website current, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete or up to date, including as to products, services or information offered by the Company. Changes to the information, products or services described in the Website may be made without updating the Website to reflect such changes. Information is subject to change at any time without notice to users and the Website may not immediately reflect such changes. Please contact us for confirmation before acting on any information or data. The Website is presented on an "as is" basis only, for your ease of reference. You agree that your use of the Website is at your own risk and that neither the Company nor its directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers or successors have any responsibility or liability whatsoever for your use of the Website.

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS FOUND OR ATTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

NEITHER THE COMPANY NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS OR SUCCESSORS MAKE ANY WARRANTY, REPRESENTATION OR ENDORSEMENT WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, SUITABILITY, ACCURACY, CURRENCY OR AVAILABILITY OF THE WEBSITE OR ITS CONTENTS.

WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE INTERNET OR THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND YOUR COMPUTER, INTERNET AND DATA SECURITY. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

Third party websites

The Website may provide links or pointers to third-party sites, including insurer and regulator sites. We make no representations about any other websites that may be accessed from the Website. If you choose to access any such sites, you do so at your own risk. We have no control over the contents of any such third-party sites and accept no responsibility for such sites or for any loss or damage that may arise from your use of them. YOU ARE SUBJECT TO ANY TERMS AND CONDITIONS OF SUCH THIRD-PARTY SITES, AND ACCEPTANCE OF THESE TERMS AND CONDITIONS DOES NOT CONSTITUTE AN ACCEPTANCE OF THEIR TERMS AND CONDITIONS, WHICH MAY DIFFER FROM THESE TERMS AND CONDITIONS.

The Website may include content provided by third parties. All statements and/or opinions expressed in any such third-party content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. Such materials do not necessarily reflect the opinion of the Company. Neither the Company nor its directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers or successors have any responsibility or liability whatsoever to you, or any third party, for the content or accuracy of any third-party materials.

Privacy

By submitting your Personal Information and using the Website, you consent to the collection, use, and disclosure of any such user content submissions in compliance with our Privacy Policy, as we deem necessary for use of the Website and provision of services.

External links

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the homepage. We reserve the right to withdraw linking permission without notice. The website to which you are linking must comply in all respects with these Terms and Conditions of Use and the User Submissions and site content standards. You agree to cooperate with us in causing any unauthorized framing or linking to immediately stop.

Quote requests and no binding of coverage

Submitting a quote request, contact form, or any other information through the Website does not bind, alter, cancel, or renew any insurance coverage, and does not create a broker-client relationship. No coverage is in effect unless and until it has been confirmed by us and by the insurer in writing. If you need to bind, change, or cancel coverage, or report a claim, contact us directly at 1-888-818-8261 or contact@walnutbrokers.ca.

Limitation on liability

EXCEPT WHERE SUCH EXCLUSIONS ARE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCE WILL THE COMPANY NOR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR NEGLIGENCE, GROSS NEGLIGENCE, NEGLIGENT MISREPRESENTATION, FUNDAMENTAL BREACH, DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, OR DAMAGES YOU MAY SUFFER IF YOU TRANSMIT CONFIDENTIAL OR SENSITIVE INFORMATION TO THE COMPANY OR IF THE COMPANY COMMUNICATES SUCH INFORMATION TO YOU AT YOUR REQUEST OVER THE INTERNET, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, BREACH OF PRIVACY OR OTHERWISE, EVEN IF THE PARTY WAS ALLEGEDLY ADVISED OR HAD REASON TO KNOW, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE WEBSITE, ANY LINKED WEBSITES OR SUCH OTHER THIRD-PARTY WEBSITES, NOR ANY WEBSITE CONTENT, MATERIALS, POSTING OR INFORMATION THEREON.

Certain provincial laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

If you choose to access the Website from outside Canada, then you do so on your own initiative and are responsible for compliance with applicable local, national, and international laws.

Availability of insurance

The information on this site does not constitute an offer or solicitation of insurance by anyone in any jurisdiction in which such an offer or solicitation cannot legally be made by that person, or to any person to whom it is unlawful to make an offer or solicitation. The Company's products and services are available only in those jurisdictions where they may be legally offered and where we hold the applicable licences. Our current licences are listed on our Licensing & Disclosure page. All coverage is subject to insurer underwriting rules and acceptance, and availability varies by province and by risk.

Insurance products

All insurance products are subject to the limitations and conditions in the applicable policy or certificate of insurance in force at the time of purchase, and applicable legislation. The policy wording governs in all cases. In providing recommendations and pricing of insurance products, we are relying on your disclosure to us; incomplete or inaccurate disclosure may affect your premium, your coverage, or an insurer's response to a claim.

Indemnification

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless the Company and its directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your breach of these Terms and Conditions or your use of the Website, including, but not limited to, your User Submissions, third-party sites, any use of the Website's Content, Functionalities and Services, and products other than as expressly authorized in these Terms and Conditions.

Certain policies may require that we communicate with you from time to time via email. If you change your email, you are responsible to provide us with your updated email to allow you to receive this communication.

Ontario law applies

The laws of the province of Ontario and the laws of Canada applicable therein shall govern use of the Website and the interpretation, validity and effect of this agreement, notwithstanding any conflict of laws, provisions or your domicile, residence or physical location. You hereby consent and submit to the exclusive jurisdiction of the courts of the province of Ontario in any claim, action or proceeding related to the Website or its Contents.

Waiver

No failure to exercise, or delay in exercising, any right, remedy, power or privilege arising from these Terms and Conditions operates, or may be construed, as a waiver thereof. No single or partial exercise of any right, remedy, power or privilege hereunder precludes any other or further exercise thereof or the exercise of any other right, remedy, power or privilege.

Severability

If any term or provision of these Terms and Conditions is invalid, illegal or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of these Terms and Conditions or invalidate or render unenforceable such term or provision in any other jurisdiction.

Entire agreement

These Terms and Conditions and our Privacy Policy constitute the sole and entire agreement between you and the Company regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding the Website.

Contact

2678562 Ontario Inc. o/a Walnut Brokers
713 Oshawa Blvd N, Oshawa, ON L1G 5V1
contact@walnutbrokers.ca
1-888-818-8261