Licenses and disclosures

As an independent insurance brokerage, our goal is to help you find the right combination of coverage, service and price. That work includes professional advice, ongoing policy maintenance and claims support. When a question comes up about your coverage, we are here to advocate for you.

Broker compensation is part of your insurance premium and is not an additional cost to you. We hold separate commission agreements with each insurer we represent, as brokerages across Canada do. Commission is paid on both new business and renewals. The table below lists the insurers we place business with and the range of commission we receive, expressed as a percentage of premium. If a commission schedule increases or another material change affects these arrangements, we will let you know.

On occasion, a broker fee may apply for policy services and administration, or for policies where the scope of work is limited or no commission is payable. Some insurance partners, including wholesalers, specialty markets and managing general agents, may also charge administration or underwriting fees in addition to the premium.

Walnut Brokers and its brokers are registered with the Registered Insurance Brokers of Ontario (RIBO), which regulates the licensing, professional competence, ethical conduct and financial obligations of insurance brokers in Ontario.

For more information about your rights when working with a broker, RIBO publishes consumer resources at ribo.com/consumer-information, including:

• Principles of Conduct for Insurance Intermediaries (RIBO guidance, PDF)
• Fact Sheet: About Your Registered Insurance Broker (PDF)

If you have a concern about the service you received, please contact us first so we can address it. You may also contact RIBO directly.